Amer's CV
Amer Bilwail
OPERATIONS & MAINTENANCE AND QHSE ENGINEER
Profile summary
Operations and Maintenance and QHSE Engineer with 9 years of progressive experience in facilities management and technical operations across the GCC and international markets. Trilingual communicator fluent in Arabic, English, and Urdu with a track record of directing maintenance frameworks, maintaining service level compliance, and enforcing regulatory standards. Dedicated to upholding rigorous quality assurance and operational readiness through systematic oversight.
Career highlights
Operations And Maintenance Management: Directs technical operations and quality assurance frameworks across multiple residential complexes, managing preventive and corrective maintenance schedules for heating, ventilation, air conditioning, electrical, plumbing, and fire protection systems.
Service Level Agreement Compliance: Maintains 95%+ service level agreement compliance through rigorous oversight of building services, conducting regular site inspections and developing quality control processes to verify work against approved specifications.
MEP Systems Installation: Directed the installation and precommissioning of complete mechanical, electrical, and plumbing systems for largescale commercial projects, holding primary ownership of heating, ventilation, and air conditioning design review.
Professional Certifications: Holds professional recognition including an accredited engineer status from the Saudi council of Engineers and a certified facility manager credential from the International Facility Management Association.
Key skills
Professional experience
Directs technical operations and quality assurance frameworks across multiple residential complexes. Manages preventive and corrective maintenance schedules for heating, ventilation, air conditioning, electrical, plumbing, and fire protection systems while coordinating client reporting cycles.
- Maintains 95%+ service level agreement compliance through rigorous oversight of building services.
- Conducts regular site inspections and establishes quality control processes to verify work against approved specifications.
- Identifies equipment and operational issues, escalating complex problems to senior management with proposed solutions.
- Enforces Saudi Building Codes and internal policies through routine audits and non-conformance governance.
- Maintained zero incidents.
Directed asset maintenance and preventive maintenance programs across two highrise commercial parcels within the KAFD. Managed technical compliance, system testing, and operational coordination with major contractors.
- Prepared detailed periodic reports on maintenance activities, equipment condition, defect resolution, and schedule deviations, submitting them weekly.
- Solved complex operational problems by coordinating with major contractors like Baytur, Shapoorji, and AlBawani to resolve critical MEP system failures.
- Escalated critical issues to project directors with root cause analysis and recommended corrective actions, ensuring timely resolution and preventing recurrence.
Directed mechanical maintenance and operational readiness for critical infrastructure assets, reporting to senior leadership. Oversaw technical teams and contractor personnel through rigorous testing and commissioning phases while managing documentation and stakeholder reporting workflows.
- Established preventive and predictive maintenance strategies to address equipment reliability.
- Maintained maintenance logs and submitted weekly status reports to Facilities Management.
Guided end-to-end installation and precommissioning operations for mechanical, electrical, and plumbing infrastructure across commercial sites, taking complete ownership of system design review, shop drawing verification, and site supervision.
- Evaluated engineering designs and load calculations to enforce regulatory compliance while maintaining energy efficiency and occupant comfort.
- Supervised onsite erection and testing of chillers, air handling units, ducting, and building management controls under strict safety protocols.
- Acted as technical liaison between consultants, contractors, and clients to resolve design clashes and site constraints.
- Developed preventive and predictive maintenance strategies to reduce unplanned downtime across facility operations.
Education
Mechanical
Certifications
Languages
Arabic · Professional
English · Professional
Urdu · Professional